If you are being chased by Credit Card Debt and Debt Collectors then your day has not gone well. Debt Collectors chase for debts that you have not paid and unfortunately you may have been victim to some of the sleaziest collection tactics used by Australian debt collectors today.
Starting with a barrage of text messages requesting you call a number. Moving swiftly onto an onslaught of phone calls to your house and mobile, sometimes more than 15 a day. You come home from work and find letters waiting for you telling you to ‘Pay Now’ or you may face legal action, threats to garnish your salary, take your car or maybe even lose your house!
A simple fact in today’s climate, debt collectors have got a lot more aggressive and in many documented cases, clearly breached the law in bullying and pressurising the vulnerable.
Debt Collection companies are very effective at portraying themselves as scary, relentless and all powerful beings, with the power to call your work/neighbours, garnish your wages, take your house and make you bankrupt. However, like anything in life, when you understand how every aspect of these companies operate and the exact procedures they need to follow, it is in fact yourself who becomes all powerful dealing with them. Buried beneath the telesales pitches given to you by some muppet with a made up job title, paid commission only, is a company that is so heavily regulated, arguably more than any other industry, that when you learn what laws govern them, you can turn the tables on them and use those same laws against them.
If you need help to beat a debt collector today
If you owe a debt collector right now, then you are already receiving calls and letters, they escalate to calling work/neighbours and finally on to a court judgment to reclaim back debt owed. They have tried to shut this site down unsuccessfully, and it has been running for 4 years and helped over 2000 Aussies beat them. So if you are stressed and need help to simply resolve the debt, there are several tactics you can use from freezing to forced settlemtent. Please use the, ‘Contact Us Now‘ form on the right hand side and send me an email with your current situation and I will help you. I will reply to everybody, thanks.
Credit Card Debt and Debt Collectors
- DCA’s are a business, 99% are not here to help you or listen to your problems. Dog died, car on fire, lost your wallet? They don’t care….Imagine a room with 100 people sitting at individual desks, with headsets on. These sales people are paid a bonus in accordance to how much they can get you to pay off the debt.
- The staff at these call centres have morning meetings before they begin. Here, they are given tactics on how to get you to pay e.g. ‘ …tell them we have their neighbours’/bosses number and we will ask them for the money’….or…’if you don’t pay today, we will make arrangements to have your parents’ car taken away and sold off to pay off the debt’. The bosses at these companies tell the staff how much money they expect each of them to collect by the end of the day. When these people call you, talking/negotiating with them is as effective as double sided playing card
- Where do they get the debts?…..they buy them, and in bulk . They have sales guys that target banks, institutions, mobile phone operators and buy a large collection of these debts for a % of the debt. What does this mean?….Let’s say your debt from Bank ‘A’ is an old credit card and was for $1678…….usually the DCA buys it for 10-20% of original value. However they will demand full amount, plus, their own charges on top. So they pay around $300 and try and get over $2000 off you, and over a fixed agreed time, you can begin to see why they make so much money and don’t care about personal circumstances.
Now they have a database of all these debts in front of them with telephone numbers and addresses given from the original debtor…now what? They want cash from you, as quick as possible , with the least amount of effort on their part. So now they adopt various methods of achieving that…….
- A standard letter is sent to you, asking for the amount, plus charges back. Often breaching Aussie guidelines and making official looking documents intended or likely to, mislead debtors as to their status, for example, documents made to resemble court claims.
- Phone calls – A favourite tactic – calling you about 5-10 times a day, on every number they have to contact you, mobile, home and work. Sometimes sending texts and asking you to call them back on premium rate numbers (which is illegal) Imagine the above happening to you everyday for the next month. This is physical/psychological harassment, it is illegal and once again something else that you can stop.
- They will begin the nasty and often illegal tactics if they still have no success collecting the full amount, these include – which are all illegal -contacting you at unreasonable times, ignoring legitimate wishes in respect of when and where to contact you, claiming instructions from the courts, claiming to be bailiffs. Falsely implying or stating that action can or will be taken when it legally cannot us a business name which implies public body status, or falsely implying or stating that failure to pay a debt is a criminal offence or that criminal proceedings will be brought if debtors to pay in full, in unreasonably large instalments, or to increase payments when they are unable to do so. All of which are illegal
Check and dispute your Credit file Today
One unfortunate factor with being in debt, is that companies will put a default on your credit file, which will stop you being able to get credit. Many people run out of money before payday and often need a little bit of credit/loan to get them to the next payday and sort themselves out. So one tactic I would suggest, is to access for free you credit file and have a look quickly to see if there are any defaults on your name and if there is, then click dispute next to all of them. I have found many times companies put defaults on your file much earlier than they should, so you can sometimes clear your file/improve your credit score straightaway. The free one I used was this one
Credit Card Debt and Debt Collectors
What a debt collector can’t do:
- call you more than three times a week
- call you outside the hours of 7.30am–9.00pm on weekdays or 9.00am–9.00pm on weekends
- visit you in person if you’ve already made an agreement over the phone or by email
- contact you on social media or by email if someone else may be able to see the communication
- threaten, intimidate or harass you in any way
- make false claims about what will happen if you don’t pay the debt
- impersonate a legal or government authority.
Now you have a much better understanding of who you are dealing with and more importantly who they are. I will be writing in my next article,
How to fight them, to write off old debts, slash the amount they are demanding, to stop all telephone/texts from them and make them communicate only in letter…in fact a list of 50 key points you can use to take back control and power from them!